Flooring Frequently Asked Questions
With literally hundreds of flooring options and accessories to choose from, for every room in your home, ranging from Vinyl Flooring, Laminate Flooring, Rugs, Oak Flooring and even Bamboo Flooring , finding exactly out exactly what you want to know might be difficult.
Floors-2-Go have created a Frequently Asked Questions section to answer the most popular queries.
Do Floors-2-Go offer finance?
Floors-2-Go offers Interest Free Credit (subject to status, terms and conditions apply) for purchases over £280, meaning that you can spread the cost of your new Laminate Floor over 3 years. For more information, Contact Floors-2-Go, or ask at your Nearest Store.
Where’s my nearest Floors-2-Go store?
You can find your nearest Floors-2-Go store, using the Storefinder. With shops throughout England, Scotland, Wales and Northern Ireland, you are sure to find a store near you. Alternatively, if you have already chosen your new floor, why not buy securely online, and have your new floor delivered to your home?
What sort of laminate floor is best for me?
Everybody has different opinions when it comes to their perfect Laminate Flooring. Some people prefer to purchase recognised brands like Pergo Flooring and Quick Step, whilst others like our wide range of own brand laminate floors and Laminate Tiles.
Our Advice section makes choosing flooring a lot easier, whether you are looking for a specific room requirement like Kitchen Flooring, or looking to purchase a particular type of floor such as Solid Wood Flooring.
How is my flooring delivered?
If you purchase online, you can choose to have your new flooring delivered to your home, or to your Nearest Floors 2 Go Store within 5 working days. Your new flooring will need to be signed for, and will normally be delivered between 9.00 and 5.30, Monday to Friday. Floors 2 Go offer free delivery on internet orders when you send over £400.
What do I need to fit and look after my new laminate floor?
Floors-2-Go offer a wide variety of flooring Essentials Accessories to go with your new floor. From Underlay to Beading and Skirting, Door Bars to Fitting Essentials, Floors-2-Go has everything you need to fit your new floor, maintain it and keep it looking good for years to come.
Do I have to fit my new flooring myself?
Once you have purchased your new flooring, let the Specialist Fitting Service from Floors-2-Go fit your new floor. As well as a professional installation, it will make sure your new floor looks as good as possible. With professional fitters all around the country, why not get an Estimate and see just how competitive having your new flooring professionally fitted is?
Do Floors-2-Go just sell flooring?
As well as a wide selection of Laminate Flooring, Solid Wood Flooring, and Vinyl Flooring, Floors-2-Go also sells a range of Rugs, Door Mats and flooring Essentials Accessories. Available in many different styles and sizes our Rugs are ideal if you want to add some colour or comfort to your room. Choose from our extensive range of Door mats and keep your new floor looking as good as new. Essential Flooring Accessories such as Underlay and Cleaning Kits to ensure that your new floor is fitted properly and well maintained.
How can I stay informed of the latest Floors-2-Go offers?
By signing up to the Floors-2-Go Newsletter, you can receive advanced details of in store offers, online discounts, interior design advice, and more.
Do you have a brochure that I can download?
Find inspiration for all the rooms in your home by downloading the Floors-2-Go Brochure or we can post one out to you.
How do I choose the right flooring for my room?
As Floors-2-Go have over 200 designs of Laminate Flooring, Engineered Wood Flooring, Real Wood Flooring and Vinyl Flooring to choose from, finding the perfect new flooring can be overwhelming. Our Advice Section is designed to help you choose the right flooring.
What are the latest flooring trends?
Find out about the latest flooring design trends with Style Tips from Interior Stylist Sam Jones. Whether you are considering a Rug, new Kitchen Flooring, or want to know which accessories will set your new floor off, Style Tips from Floors-2-Go will inspire you and help you find the flooring look you want.
Does Floors-2-Go sell to the trade?
As well as selling to the public, Floors-2-Go offer Trade 60, which is a trade account for tradesmen, builders, floor fitters, architects and other business customers. With many benefits, including up to 60 days payment terms, exclusive trade prices, and specialist advice, why not apply for a Trade 60 Account online? If you prefer, visit your Nearest Store and fill in an application form or Contact Floors-2-Go for more information.
How do I know how much flooring I need?
If you want to know exactly how much flooring you’ll need, why not use the Calculator, or alternatively, allow one of our fully trained Floors-2-Go staff to measure your rooms, and offer a no obligation Free Home Estimate.
How do I get in touch with Floors-2-Go?
Contact Floors-2-Go by email, or speak to your Nearest Store and we will answer your query or provide more information.
Does Floors-2-Go offer insurance for my new floor?
We all know that accidents happen, and the Floors-2-Go 3 or 5 year CareAssure protection programme covers your flooring against mishaps such as water marks, heat rings and chips, and provides a repair or a replacement. All of our floors are durable and designed to a very high standard, but peace of mind is available to cover against accidents. CareAssure will soon be available to purchase online, so Contact Floors-2-Go, or ask at your Nearest Store for details.
Do Floors-2-Go have a Contract Flooring division?
Floors-2-Go has a dedicated Contract Flooring department that deals with the requirements of our business customers. See our Contract Flooring Clients list, and Contract Flooring Case Studies, to see how we can help you.
My query isn’t listed here, how can I get an answer?
If your query isn’t answered here, Contact Floors-2-Go and we will do our best to help you. Alternatively, if you are looking for a product, use the menus to navigate or the search facility at the top of each page.